Frequently Asked Questions:

1. Can DocNow be used as a primary care physician?

2. What are the advantages of using DocNow Urgent Care?
No, but we can find one for you!
There are several advantages:              
  • Lower co-pay than an emergency room visit
  • Shorter wait time than the emergency room
  • Board certified physicians
  • Holiday, weekend and extended hours
  • No appointment necessary
  • On-site labs, x-ray and EKG
  • Follow-up provided to your primary care or referred physician

3. What insurances does DocNow accept?

DocNow accepts most insurances. If you don't have insurance, you can still be seen at a fraction of the cost of an emergency room visit! We accept Visa, Mastercard, cash or check. Payment is expected at the time of service.
Insurance plans currently accepted at DocNow:

Aetna (not HMO plan)
ABS
Beaumont Employee Health Plan (BEHP)
BCN
BCBS 
Cigna / PHP
Cigna International (bill to Cigna/PHP)
Cigna Away From Home Care (Will be processed out of network)
HAP (All plans)
Humana
Medicare (Part B)
Medicare Advantage Plans (When administered through a participating insurance company)
Medicare Plus Blue
Medicare Railroad
Midwest Health Plan
Multiplan/PHCS
PPOM/Cofinity
Priority Health
Tricare / Champus
Total Health Care (HMO, PPO, POS)
United Health Care (Not MI Child)
US Health & Life

We also accept all workers compensation / automobile accident carriers.

If your insurance plan is not listed here, call us and please let us know!
  • We also treat/bill for auto accidents / workers compensation accidents with the proper claim information.
  • All co-pays will be verified and collected at the time of registration.
  • DocNow will bill your insurance company. If the charges are not completely covered, you will be sent a bill for the balance.

4. What types of visits are appropriate for DocNow Urgent Care?

DocNow specializes in treating illnesses and minor emergencies such as: cough, cold, flu, fever, intestinal infections, sinusitis, urinary tract infections, rashes, allergic reactions as well as sprains, strains, cuts, bruises, fractures and lacerations