Frequently Asked Questions:

1. Can DocNow be used as a primary care physician?

2. What are the advantages of using DocNow Urgent Care?
No, but we can find one for you!
There are several advantages:              
  • Lower co-pay than an emergency room visit
  • Shorter wait time than the emergency room
  • Board certified physicians
  • Two locations with holiday, weekend and extended hours
  • No appointment necessary
  • On-site labs, x-ray and EKG
  • Follow-up provided to your primary care or referred physician

3. What insurances does DocNow accept?

DocNow accepts most insurances. If you don't have insurance, you can still be seen at a fraction of the cost of an emergency room visit! We accept Visa, Mastercard, cash or check. Payment is expected at the time of service.
Insurance plans currently accepted at DocNow:

Aetna (not HMO plan)
ABS
Beaumont Employee Health Plan (BEHP)
BCN
Blue Cross Complete (Medicaid HMO)
BCBS 
Cigna / PHP
Cigna International (bill to Cigna/PHP)
Cigna Away From Home Care (Will be processed out of network)
First Health/Coventry
Galaxy Health Network
HAP (All plans)
Humana
Medicare (Part B)
Medicare Advantage Plans (When administered through a participating insurance company)
Medicare Plus Blue
Medicare Railroad
Meridian Health Plan (all plans)
Midwest Health Plan
Molina Healthcare (all plans)
Multiplan/PHCS
PPOM/Cofinity
Priority Health
Three Rivers Provider Network
Tricare / Champus
Total Health Care (HMO, PPO, POS, Medicaid HMO)
United Health Care (Not MI Child)
US Health & Life

We also accept all workers compensation / automobile accident carriers.

If your insurance plan is not listed here, call us and please let us know!
  • We also treat/bill for auto accidents / workers compensation accidents with the proper claim information.
  • All co-pays will be verified and collected at the time of registration.
  • DocNow will bill your insurance company. If the charges are not completely covered, you will be sent a bill for the balance.

4. What types of visits are appropriate for DocNow Urgent Care?

DocNow specializes in treating illnesses and minor emergencies such as: cough, cold, flu, fever, intestinal infections, sinusitis, urinary tract infections, rashes, allergic reactions as well as sprains, strains, cuts, bruises, fractures and lacerations

5. What do i do if i have a saftey concern?

The management of DocNow Urgent Care wishes to provide its patients and visitors with a safe and secure environment.

If you have any concerns about safety, either in or around our facility, please help us to address them by contacting our Safety Officer, Tricia Antovski.
Safety Concerns Phone Number

(248) 218-6927