Frequently Asked Questions

Q: Can DocNow be used as a primary care physician?
A: No, but we can find one for you!

Q: What are the advantages of using DocNow Urgent Care?
A: There are several advantages:              
- Lower co-pay than an emergency room visit
- Shorter wait time than the emergency room
- Board certified physicians
- Two locations with holiday, weekend and extended hours
- No appointment necessary
- On-site labs, x-ray and EKG
- Follow-up provided to your primary care or referred physician

Q: What insurances does DocNow accept?
A: DocNow accepts most insurances. If you don’t have insurance, you can still be seen – at a fraction of the cost of an emergency room visit! We accept Visa, Mastercard, cash or check. Payment is expected at the time of service.
Insurance plans currently accepted at DocNow:

Aetna (Most plans including HMO, PPO, POS)
Beaumont Employee Health Plan
Blue Care Network
Blue Cross Blue Shield of Michigan (all plans)
Care Choices HMO / Preferred Choices PPO
Cigna / PHP
First Health
Great West / One Health Plan
HAP (all plans)
MCare (all plans)
Medicaid (Straight Medicaid Only)
Medicare Part-B
Multiplan
PHCS
PPOM
Tricare / Champus
United Healthcare
US Health & Life

If your insurance plan is not listed here, call us and please let us know!

- We also treat/bill for auto accidents / workers compensation accidents with the proper claim information.

- Typically, co-pays are the same as an office visit. DocNow will verify your insurance status and co-pays.

- DocNow will bill your insurance company. If the charges are not completely covered, you will be sent a bill for the balance.

Q: What types of visits are appropriate for DocNow Urgent Care?
A: DocNow specializes in treating illnesses and minor emergencies such as: cough, cold, flu, fever, intestinal infections, sinusitis, urinary tract infections, rashes, allergic reactions as well as sprains, strains, cuts, bruises, fractures and lacerations.